
App to Icon: How Duolingo's Mascot Spread His Wings
Avid learners and social media users are no strangers to Duolingo's unhinged marketing campaigns, which connect with younger audiences like no brand before. Created by Luis von Ahn and Severin Hacker in 2011, Duolingo serves as more than an exciting educational app. Mixing entertainment with new learning experiences, Duolingo generates 103 million monthly users who enjoy immersing themselves in different cultures.

The learning platform has curated a strong brand image through the creation of its mascot, Duo, a bright green owl. Duo has become a viral internet sensation, gaining immense popularity across social media platforms, for engaging with Gen Z audiences. Through the use of relatable TikTok audios and participation in viral trends, Duo has earned over 16 million followers on TikTok and over 4 million followers on Instagram. Duo has become a social media icon, revolutionizing Duolingo’s brand identity.
Green Owl or A-List Celebrity?

From comical reels to viral videos, Duo has earned its spot as a trending mascot. The brand has positioned itself as a leader in experiential marketing by bringing the owl character to life in physical spaces. The owl has been notorious for communicating with fans and users beyond the screen, in face-to-face live events. In recent years, fans have had live interactions with Duo at Coachella, Comic Con, and Charli XCX's tour. Duolingo's strategy places their mascot at popular events, showcasing that Duo lives a human-like lifestyle, which separates him from the brand and ultimately humanizes him.
The infamous Green owl loved indulging in some of the hottest events of the season, making appearances from stage to stage. Last Fall, Duolingo's marketing team developed a strategic campaign stunt to place their mascot at the Charli XCX tour with Troye Sivan. In a stylish manner, Duo arrived at the venue wearing a brat shirt, showing his support to Charli and engaging with fans.
Eventually, Duo was escorted off the premises; however, this is not where the stunt ended. As the concert began, multiple Duo mascots sang and danced in the mosh pit, capturing Charli's attention. Moments later, the renowned singer gave Duolingo a shoutout, screaming, "Duolingo right there baby". This performative stunt initiated greater talk around the mascot, as hundreds of individuals saw Duo's existence in real time.

A Ploy to Capture Celebrity and User Attention
Duolingo has built strong relationships with users that extend beyond in-person experiences. Using experiential marketing to build a supportive fan base online, many individuals have become emotionally invested in Duo. In an attempt to increase app engagement, Duolingo's team created one of the most bizarre and unorthodox campaigns. On February 11th, Duolingo's Instagram posted to fans that Duo, the Duolingo Owl, had passed away. Afterward, reels were released displaying that Duo had been hit and killed by a CyberTruck. The team even went to lengths to create a mock funeral, in which Duo was carried away in a coffin.
Generating over two million likes and 600 thousand shares, everyone wondered, was Duo dead? Quite the opposite, and the creative team had never felt more alive. Days later, the app created a challenge stating that in order to bring Duo back to life, users had to gather a certain number of XP on Duolingo, which are points for completing lessons. Globally users worked together, raising a significant amount of XP to bring Duo back. Additionally, Duo's death sparked a conversation with popular singer Dua Lipa, whom the mascot had always had unrequited admiration for. He completed his double-sided mission when Dua Lipa commented, "Til' death duo part," causing an even larger Internet frenzy. Ultimately, Duo was revived.
Although the campaign was victorious and gathered significant attention, Duo's death provoked emotional responses from multitudes of users and fans, confirming that Duo the Owl had a notable influence on his fan base. Duo had become more than a mascot to many, but a familiar and friendly face.

Creativity Is a Necessity
Each of Duolingo's campaigns embraces the importance of building a brand image. One that connects with users and audiences on an emotional level. Each campaign positions Duo as more than an exciting personality, but engages with users to become a real-life presence. Similarly, creativity and authenticity are two key aspects that Likey Co specializes in when building customer relationships. We use our strategic experiential marketing skills to create genuine experiences, that showcase who we are and what we represent.